Unit 8 - 3871 North Fraser Way,
Burnaby, BC, V5J 5G6
TEL: (604) 431-4100
FAX: (604) 431-4144
TOLL FREE: 1-888-263-2222


Frequently Asked Questions

Following are some frequently asked questions about our products, which we hope are of assistance. If your questions are not answered here, please contact us directly via email or toll free at 1-888-263-2222. We welcome your inquiries!
George Godfrey, President

Are your decals outdoor durable?
Yes. All our inks, vinyls and mylars are made for outdoor use. Some ink colours and vinyls are more durable than others, and we are pleased to provide specific differences. You do not require special clear coats or laminates to use our products outdoors.

Do you have different types of adhesives available?
Yes. We have a full assortment of adhesives, from removable to aggressive permanent. Once we know the purpose and characteristics of the bonding surface, we are pleased to recommend the best adhesive for your particular application.

What information do you need to provide a custom quotation?
We need to know 4 things:
1. the stock we are using
2. the finished size
3. the number of colours to print
4. the quantity
If applicable, you can email us a coloured copy of what you want quoted (jpegs seem to work best).

What colours can you print?
We carry a full range of colours, and we can custom mix to the full pantone matching system. We can also print metallic gold and silver. If we are matching ink colour to another object (ie: clothing, business card. product) we prefer to get an actual sample of what is to be colour matched. We do not charge extra for colour matches!\Do your decals have a slit backing? Yes. We slit all our decals, except aluminum foil. Slitting is included in the price.

Why would I laminate my decals?
We use a 1 mil clear mylar with permanent adhesive as our overlaminate. The laminate serves 3 main purposes:
1. enhances the appearance of the decal
2. makes the decal feel more substantial
3. protects the printed image from being scraped off or 'attacked' by oil based products - our inks are very similar chemically to oil based house paint.

Can you print in full colour?
Yes...but! We print our screens at 65 line which is a lot coarser than offset printing. Generally, the smaller the object the more grainy the image will look. We are happy to look at your image and offer our suggestions. We have printed samples available for viewing.

What do your prices include?
Our quoted prices include all basic art and film charges. Sometimes there may be extra artwork charges due to the complexity of the file, and we will always notify you for approval before spending your money! On all new jobs we will fax you a proof for approval before printing. Applicable taxes and delivery charges are not included in our prices.

How can I send my artwork?
The easiest method is to send us your file via email, as an attachment. We operate on a PC platform, so if you are sending a Mac file you first need to save the file for PC. We prefer Adobe Illustrator (CS3) or Coreldraw (version 13) files in .eps format. We can scan logos if you send us a good quality printed sample. You can fax us a rough layout for us to work from.